GPS Has Increased The Quality Of Limousine Service
Since the application Of GPS, (Global Positioning System), to automotive navigation, great advances have been made in the quality of the driving experience. Using satellite tracking of the user’s current location, and a data base containing maps of every location on the globe, the automotive guidance system can provide real time information giving a driver, for example, information about the best route to a given location. The information is displayed on a screen in a variety of formats, and current models can give turn by turn street directions to the driver.
There are a variety of buying options, when choosing an automotive guidance system. Different makes will vary in the type of display, as well as the type of information provided by the device, such as road traffic conditions, accident location, stop area, gas stations and restaurants . Newer systems will provide the information through a series of voice prompts, which can be very helpful when driving at night or in difficult traffic conditions that make it dangerous to look away from the road. The four basic qualities which differ from unit to unit, and which are important buying considerations, are: screen size and sound, memory size and the ability to download updated maps, the time from prompt to display, and the ability or not of the unit to speak out street names.
GPS automotive guidance systems have greatly enhanced the service provided by the public transportation sector. Limousine companies, in particular, have reported tremendous advances in the quality of service they can provide. With GPS, limousine drivers get instant real time directions, so the ride is smoother, because drivers are no longer required to stop and look for directions. Luxury Limousine & Transportation in Metro New York City reported a 50% decrease in customer complaints after installing a GPS system in each of their limousines. They also reported a qualitative increased operational efficiency. Drivers are no longer late to a destinations, because with GPS, they never lost. There is increased punctuality, as well as a significant time savings because dispatchers no longer have to take a long time giving out directions. Luxury Limo in New York estimated they are saving as much as 1,500 hours a month since installing the TeleNav system. Employees are happier with an automotive navigational system, because the driving experience is more enjoyable. And dispatchers can devote more time to money generating activities.
I asked Sam Tlecani the owner and chief driver of Pyramids Limo, a Denver Limousine and Denver Airport Transportation service, what the addition of automotive guidance systems has meant to his Denver Limo business. He told me the story of a recent fare from the airport to a small town in northern Colorado. The customer was coming in from New York and had never been to the relative’s house. Sam just switched on his GPS guidance system, and the customer sat back and relax while the GPS guided Sam flawlessly to the destination.
Posted in Articles